New Western Digital My Book Home 500 GB USB 2.0 FireWire 400 eSATA Desktop External Hard Drive

Western Digital My Book Home 500 GB USB 2.0/FireWire 400/eSATA Desktop External Hard Drive WDH1CS5000N
Product Description
Preserve your precious memories with this ideal combination of elegant, reliable storage and automatic backup features. Your baby’s first step, your wedding in Bali, all your important milestones…all captured in digital photos and video. What could be more important? Store them safely and keep them backed up on My Book Home Edition external hard drives.

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Feature

  • Sold Individually

CustomerReviews

Was solid for a year
Drive worked pretty flawlessly for a little over 1 year, used on a daily basis, and avoided moving it around to prevent damage to the drive while it was in operation. However, one day when I turned on my computer, it had difficulty detecting the drive. I was able to create a connection, and load up my music, which would play through a random amount of music, and then freeze up. Further investigation revealed a hideous amount of bad sectors, (well over 200,000!) which is a ridiculous number to get overnight. Not sure what caused the problem, but I will be sending in for a replacement unit from WD, as it is apparently still under warranty. As a side note, my unit was purchased from Circuit City, August 2008. I will report on the second drive if it encounters similar problems.

Love, Love, Love this device!
I use this system in my house with either a mac of Windows, I use it in both of them and it works great, I do really have not complaints about this device…

I use it on my mac with the firewire and in the PC with the USB. Every easy to use and install…

sure buy!

Unreliable
This is my second, and last, Western Digital “home” external hard drive. The first one failed just after the warranty ended. For some reason, probably shortsighted cheapness, I went to [...] and bought the new “improved” model. It has just failed — after one year of service. Fortunately it has a three year warranty and WD is sending me a replacement, but I have so little confidence in their external consumer-level drives at this point that I doubt I’ll be storing any important data on it. My recommendation is stay away from these WD external drives. They’re cheap, and you get what you pay for (not much).

Beware the Click of Death !
I bought this drive as a file back-up unit about 2.5 years ago. It worked fine until last week when I heard a clicking noise when it powered up and it failed to properly initialize. A quick search of the web proved that this is apparently a common problem for this drive and it signifies a drive failure. Now, my only option to retrieve my data is an expensive data extraction by Western Digital.

I think they spent too much money on exterior design and not enough on reliability ! I would gladly trade the look of this drive for one that doesn’t fail. A responsible manufacturer would recall a product with a failure rate this high or at least warn their customers that they need to back-up their back-up before it fails.

Not sure what I am buying to replace this but it won’t be a Western Digital external drive. I think I will pick out the ugliest one from now on since it means they are spending their resources on the inside where it counts.

Failed after 8 months- lost everything
The hard drive was terrible. I used it very lightly for about 8 months and then it started making a clicking noise and failed. I lost a lot of sentimental and important data. I couldn’t be more dissatisfied with WD.

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